89q89 handles your personal data responsibly and in full compliance with the LGPD. Here you'll find a clear, no-nonsense breakdown of what we collect, why we collect it, and what you can do about it.
This Privacy Policy describes how the 89q89, available at 89q89.net, collects, uses, stores, and protects the personal data of its users. It applies to all services offered by 89q89 — Sports Betting, online casino, slots, crash games, live casino — accessed via the website or the mobile app for Android and iOS.
89q89 is committed to protecting your privacy and fully complying with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018), which is Brazil's primary privacy and data protection law. By creating an account or using 89q89's services, you confirm that you have read and understood this Privacy Policy.
This policy was written in plain Brazilian English, without unnecessary legal jargon, because we believe you have the right to understand how your data is handled without needing a specialist to decode it. If anything is unclear, our support team is available to help.
In summary: 89q89 collects the data necessary to operate your account securely, process payments via Pix, and meet regulatory obligations. We do not sell your data. We do not share it for marketing purposes without your authorization. You may request access, correction, or deletion of your data at any time.
The controller of personal data collected through 89q89's services is the company responsible for operating the 89q89.net platform. To exercise any right provided under this Policy or the LGPD, or to contact our Data Protection Officer (DPO), please use the channels listed in Section 13 of this policy.
89q89 acts as a controller for data collected directly from users, and as a processor for data handled on behalf of regulatory partners when required by law. In either case, all processing follows the guidelines set out in this Policy and the requirements of the LGPD.
Privacy channel: For any request related to your personal data, please send an email to suporte@89q89.net with the subject line "LGPD – Data Subject Request". We respond within 15 calendar days, as required by law.
89q89 collects personal data at various points during your interaction with the platform. The categories of data collected are listed below:
Data you provide directly to us:
Data collected automatically during use:
Data received from third parties:
Sensitive data: 89q89 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or sexual orientation, unless required by law in specific responsible gambling situations, with your explicit consent.
89q89 uses your personal data solely for the purposes described below. Every piece of data we collect has a specific reason behind it — we do not collect information we don't need.
| Data Collected | Primary Purpose |
|---|---|
| Full name, CPF, date of birth | Identity and age verification |
| Email and phone number | Communications, 2FA, and support |
| Home address | Brazilian residency verification |
| ID documents (RG/CNH) | Mandatory KYC for withdrawals |
| Pix key and banking details | Processing deposits and withdrawals |
| Betting and game history | Account operation and responsible gambling |
| IP and device | Security, anti-fraud, and geolocation |
| Session logs | Security and dispute resolution |
| Behavioral cookies | Personalization and experience improvement |
In addition to the purposes listed above, 89q89 may use your data to:
The LGPD requires that all personal data processing be grounded in one of the legal bases set out in Article 7 of the law. 89q89 processes your data on the following bases:
Legal transparency: For each processing activity involving your data, 89q89 can inform you of the applicable legal basis. If you would like details about the legal grounds for a specific processing activity, please contact us through the privacy channel listed in Section 13.
89q89 does not sell your personal data to third parties. Sharing only occurs in the situations below, always with appropriate safeguards in place:
All partners who process data on behalf of 89q89 are selected based on strict security and LGPD compliance criteria. Contracts with these partners include specific data protection and liability clauses.
International transfers: Some of our infrastructure partners operate servers outside Brazil. In such cases, 89q89 ensures that international data transfers are carried out with the safeguards required by the LGPD — including standard contractual clauses equivalent to those required under Brazilian law.
Data security is treated as an operational priority at 89q89, not as a box to check. The technical and organizational measures in place include:
In the event of a security incident involving personal data that may cause relevant risk or harm to data subjects, 89q89 will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD.
89q89 uses cookies and similar technologies to keep the platform running properly, understand how you use it, and personalize your experience. The types of cookies used are:
You can manage your cookie preferences in your browser settings or in the privacy dashboard of your 89q89 account. Disabling non-essential cookies may affect some personalization features on the platform, but will not prevent you from using the core services.
89q89 does not use third-party cookies for behavioral advertising tracking without your explicit consent. No data collected through cookies is sold to advertising networks.
The LGPD grants you, as the data subject whose personal data is processed by 89q89, a set of rights that can be exercised at any time, free of charge. They are:
Rights guaranteed by Law No. 13,709/2018 that you may exercise at any time.
Request a copy of your personal data stored by 89q89. We will respond within 15 business days with a complete report in a readable format.
If your data is incomplete, inaccurate, or out of date, you may request a correction at any time. Identification data may require supporting documentation.
Request the deletion of data processed on the basis of consent. Data required by legal obligation — such as financial history — may be retained as required by law.
You have the right to know which entities 89q89 shares your data with and the legal bases used for each processing activity.
Request your data in a structured, interoperable format for transfer to another service provider, where applicable and technically feasible.
Withdraw consent given for non-essential processing activities — such as email marketing — at any time, at no cost and without needing to provide a reason.
If you disagree with processing carried out on the basis of legitimate interest, you may object. 89q89 will review and respond with a reasoned answer within 15 days.
If an automated decision affects you — such as an account block — you can request a human review of that decision.
How to exercise your rights: Send an email to suporte@89q89.net with the subject line "LGPD – [request type]" — for example, "LGPD – Access Request". Including a clear description of your request helps us process it faster. We respond within 15 business days, in accordance with the LGPD deadline. For urgent requests, you may also use the live chat on the platform.
89q89's services are intended exclusively to users aged 18 and over. 89q89 does not intentionally collect personal data from minors. The registration process includes date of birth verification, and identity verification confirming the account holder's age is required before any withdrawal.
If 89q89 identifies that data from a user under 18 has been collected — whether due to incorrect information provided at registration or for any other reason — the following steps will be taken immediately:
If you believe a minor under 18 has used 89q89's services, please contact us immediately at suporte@89q89.net. We treat these situations as an absolute priority.
89q89 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to applicable legal retention periods. The main retention periods are:
When data is no longer needed for any of the purposes above and there is no legal obligation to retain it, 89q89 will delete or anonymize it. Anonymized data — which can no longer be used to identify you — may be retained indefinitely for statistical purposes.
Note on account closure: If you request the closure of your 89q89 account, registration, transaction, and betting data will be retained for the legal periods described above. You may request information about which specific data still needs to be retained for legal compliance at the time of closure.
89q89 may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or our data processing practices. Any material change will be communicated to you by:
For changes that require new consent — such as the addition of new processing purposes based on consent — 89q89 will expressly request your authorization before implementing the new processing. Continued use of the services after the effective date of the changes will constitute acceptance of the new terms, except where the law requires explicit consent.
Previous versions of this Policy are archived and can be requested through the privacy channel. We recommend reviewing this Policy periodically to stay informed about how 89q89 handles your data.
To exercise your rights as a data subject, clarify questions about this Policy, or report any privacy-related concern, please use the channels below:
The 89q89 Data Protection Officer (DPO) can be reached at the same email address above, with the subject line "DPO – [topic]". The DPO is responsible for ensuring 89q89's compliance with the LGPD and for handling data subject requests.
If your requests are not satisfactorily addressed by 89q89, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal body responsible for overseeing personal data protection in Brazil. The ANPD's contact details and complaint channels are available on the official Brazilian federal government portal.
Response timeframe: 89q89 is committed to responding to all data subject requests within 15 calendar days, as set out in the LGPD. For complex requests that require additional time, you will be informed of the estimated timeline within the first 15 days.
Six concrete commitments that protect your data every day on the platform.
Every page on 89q89 — registration, Pix deposits, betting, withdrawals — is protected by 256-bit SSL encryption. Your data never travels in plain text between your phone and our servers.
89q89 operates in full compliance with the General Personal Data Protection Law (Law No. 13,709/2018). We have a designated DPO, documented legal bases for each processing activity, and structured processes to uphold your rights.
Plain and simple: 89q89 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Your data is used to operate your account — nothing beyond that without your authorization.
Two-factor authentication is available free of charge to all 89q89 users. Enabling 2FA in your account settings adds an extra layer of protection that prevents unauthorized access even if your password is compromised.
This Policy was written so you can understand it without needing a lawyer. Each section answers a specific question about your data. If anything is still unclear, our support team can explain it in under 3 minutes via chat.
Every data-related request — access, correction, deletion, portability — is handled within 15 calendar days. For urgent requests via chat, we prioritize immediate assistance whenever possible.
The most common questions about how we handle your data, answered directly.
89q89 was built with privacy from the ground up. Create your account with confidence — sign up in 2 minutes, deposit via Pix, and explore over 500 games with the security of LGPD compliance.
89q89 processes your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13,709/2018). To exercise any right as a data subject — access, correction, deletion, portability, or withdrawal of consent — send an email to suporte@89q89.net with the subject line "LGPD – Data Subject Request". We respond within 15 business days. See our Terms and Conditions page for the platform's complete rules.